1. Data Collected
• Location data (with consent)
• Device information (model, operating system, device ID, network)
• Usage data (features, error logs, statistics)
• Profile data (name, surname, e-mail, photo)
• Cookies (strictly necessary, analytics, marketing, location-based).
• Push notification tokens, notification preferences, and device identifiers (within the scope of the push notification infrastructure)
See Cookie Policy for details.

2. Purposes and Legal Basis
• Service provision and contract (KVKK Art. 5/2-c)
• Security, debugging, analytics (KVKK Art. 5/2-f)
• Marketing and personalization (explicit consent, KVKK Art. 5/1)
• Sending push notifications (instant notifications via the mobile application), promotional and informational communications (with explicit consent, pursuant to Article 5/1 of the Turkish Personal Data Protection Law – KVKK)

3. Transfers
• Technical service providers
• Law firms
• Public authorities (legal requirement) • Push notification service providers (e.g., OneSignal or similar services)

4. Push Notifications
• Push notifications (instant notifications sent to your device via the mobile application) in our application may be delivered through OneSignal or similar third-party infrastructures.
• Within this scope, device information, notification tokens, and interaction data may be transferred to servers located abroad.
• Push notifications are sent only based on the user’s explicit consent. The user may disable notifications at any time through their device settings.

5. Retention
• Membership data: 30 days after account deletion
• Consumer transactions: 10 years
• Cookies: depending on type, session / 6–12 months / until deleted.
See Cookie Policy for details.

6. Rights (KVKK Art. 11)
• Right to learn whether data is processed
• Right to request information
• Right to request correction, deletion, anonymization
• Right to learn recipients of transfers
• Right to object to processing
• Right to claim damages if unlawfully processed

7. Requests
You may submit your requests in writing or by e-mail to hello@lukal.app.
Requests will be finalized within 30 days free of charge (fees may apply if additional costs are incurred).